Can I store my rugs with you?
Can I store my rugs with you? Rugs cleaned with us must be picked up or returned within 60 days from the date of completion of service. Anything left longer than 60 days will incur a $20.00 per rug monthly storage fee unless storage arrangements have been made with us...
My vet suggested a particular product to use on my pet stained rug, but it made the dyes bleed. Can you fix it?
My vet suggested a particular product to use on my pet stained rug, but it made the dyes bleed. Can you fix it? Over-the-counter cleaning products are far too harsh for the dyes used in hand made rugs. When these are applied to high pH stains like pet urine, it’s a...
What does fiber protector do?
What does fiber protector do? Professional strength fiber protectors do an excellent job of allowing a spill to remain on the surface of the fibers for a limited window of time (10-15 minutes) to allow for spill removal. The additional benefit is better soil removal...
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