My vet suggested a particular product to use on my pet stained rug, but it made the dyes bleed. Can you fix it?

Over-the-counter cleaning products are far too harsh for the dyes used in hand made rugs. When these are applied to high pH stains like pet urine, it’s a recipe for disaster! Rugs with dye damage need to be specially treated with color removers and reducing agents to achieve even slight improvement in the affected area. This type of color correction is more an “art” than a “science” and the results cannot be guaranteed. We are able to provide a free estimate once we have seen the damage.

Can I store my rugs with you?

Rugs cleaned with us must be picked up or returned within 60 days from the date of completion of...

What does fiber protector do?

Professional strength fiber protectors do an excellent job of allowing a spill to remain on the...

Do you do any repairs? Is it worth doing?

We see all kinds of vacuum damage on the fringe, pet chewed corners, holes, broken or loose edges...

Are pads under my rugs really necessary?

Rug pads help extend the life of your rug. They absorb wear from footsteps, help keep rugs from...

Do you give any guarantees?

We guarantee to never expose your rugs to cross-contamination in a wash tub. We guarantee to give...

Can you clean my rugs in my house?

Because rugs are constructed differently than carpet, lots and lots of water, special rug cleaning...