Contact Us
If you have any rug care questions, or would like to schedule a pick-up or delivery, Naples Rug Washing Company is here to help!
Contact Info
Our Office
3920 Progress Ave Ste 112
Naples, FL 34104
Open Office Hours
Monday – Thursday
9am – 3pm
Get in Touch
naplesrugwashing@yahoo.com
(239) 248-7784
Please call us at (239) 248-7784 so that we are able assist you. You may also contact us using the convenient form below.
Get In Touch
Q: Can you clean my rugs in my house?
A: Because rugs are constructed differently than carpet, lots and lots of water, special rug cleaning equipment, and cleaning solutions designed to be safe for the dyes found in area rugs must be used. This can only be accomplished in our rug care facility located in Naples.
Q: Do you give any guarantees?
A: We guarantee to never expose your rugs to cross-contamination in a wash tub. We guarantee to give your rugs our full attention while they are in our care. While we cannot guarantee that every pre-existing pet urine stain can be removed, we do guarantee complete pet urine odor removal with our pet urine odor control treatment.
If you are ever unsatisfied with our service or cleaning results, please let us try to make it better!
Q: Do you do any repairs? Is it worth doing?
A: We see all kinds of vacuum damage on the fringe, pet chewed corners, holes, broken or loose edges – all kinds of repairs! No matter the problem, we will be happy to provide a free repair quote once your rug has been washed. You should note that some repairs may be slightly visible after completion, and we cannot guarantee a 100% color match, but we will get as close as possible. Prices vary depending on difficulty, and we cannot venture a guess without seeing your rug in person.
Q: Do you pick up and deliver? What’s the charge?
A: Naples Rug Washing offers rug pick-up and delivery within our service area for a fee. Please call for pricing and availability.
Q: Can I store my rugs with you?
A: Rugs cleaned with us must be picked up or returned within 60 days from the date of completion of service. Anything left longer than 60 days will incur a $20.00 per rug monthly storage fee unless storage arrangements have been made with us in advance. All rugs placed into storage at Naples Rug Washing Company will first need to be washed, treated with a moth repellant, and wrapped.
Get In Touch
naplesrugwashing@yahoo.com
(239) 248-7784
Our Office
3920 Progress Ave Ste 112
Naples, FL 34104
Our Open Hours
Monday, Wednesday, & Friday
9 am - 4pm
